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Updated August 26, 2026

The following sections summarize the rules and practical steps that apply.

Under this policy, response time may be longer during peak periods, holidays, carrier investigations, or when the information supplied is incomplete. We will use the details provided to review the request as efficiently as possible.

Under this policy, we can assist with orders, products, shipping, damaged or incorrect deliveries, payments, refunds, privacy requests, and policy questions.

Under this policy, for an order question, include the order number and checkout email. For a shipping inquiry, also provide the tracking number. Product problems should include clear photos or video when relevant.

Under this policy, a privacy request should identify the specific right or action being requested so that we can verify and respond appropriately.


Email: rolandoalli0@gmail.com
Mailing address: 223 Prospect St, Manchester, NH 03104, United States
Phone: (573) 694-3081