Refund Policy

Updated August 26, 2026

The following sections summarize the rules and practical steps that apply.

Under this policy, returns are made by mail. A free return label is included in the package, and no restocking fee is charged. Do not mail an item back without authorization.

Under this policy, exchanges depend on actual inventory. Once a refund is approved, it is sent to the original payment method and is processed within 10 days; a bank or card issuer may need additional time to post the credit.

Under this policy, we accept returns of both defective and non-defective products, and exchanges are also available. A request must be submitted within 30 days after delivery.

Under this policy, for a non-defective return, including a change of mind, personal preference, or selection of the wrong item, the product must be new, unused, in its original condition, and accompanied by its original packaging, labels, and included accessories.

Under this policy, damaged, defective, incorrect, incomplete, or materially misdescribed products may also be reported. Provide the order number, checkout email, and an explanation; photos or video of the item and packaging are required when the issue involves damage, a defect, a wrong shipment, or missing contents.

Email: rolandoalli0@gmail.com
Mailing address: 223 Prospect St, Manchester, NH 03104, United States
Phone: (573) 694-3081